Indiana University

UniCom

UniCom, IU’s term for unified communications, uses Microsoft Lync to bring voice, video, and data together in a unified desktop communication system, providing instant messaging (IM), telephony, email, desktop sharing, and audio/video conferencing.

Download Lync clients for Windows, Mac, iPhone, iPad, Android, and Windows Phone, or use Outlook Web App. Start with IM and setting your "presence" and then decide from there what other options you'd like to use such as desktop sharing and -- with the right equipment -- making audio and video calls, and even replacing your phone.

Choosing the software
Lync, Mobile, or Outlook Web App: Which is right for me?

Equipment
Using headsets, webcams, and specialized phones

Instant messaging
Starting an IM session

Presence
See instantly who's available

Audio and video calls
Making PC-to-PC calls and phone calls

Conference calls
Talk to many at once

Desktop and file sharing
Work on a document with a colleague or share files

Managing contacts
Creating contacts, creating groups, and changing the view

Advanced features