Indiana University

UniCom

Learn how to use UniCom

The IU Knowledge Base is a good place to start for basic information about UniCom at IU, beginning with Getting Started with UniCom and the IU KB UniCom menu.

Additional resources for Lync 2013

Printable quick reference cards (PDF):

Self-paced training videos (MP4):

Additional resources for Lync 2010

Printable quick reference cards (PDF):

Self-paced training videos (WMV):

More videos:

Also see:

Choosing the software
Lync, Mobile, or Outlook Web App: Which is right for me?

Equipment
Using headsets, webcams, and specialized phones

Instant messaging
Starting an IM session

Presence
See instantly who's available

Audio and video calls
Making PC-to-PC calls and phone calls

Conference calls
Talk to many at once

Desktop and file sharing
Work on a document with a colleague or share files

Managing contacts
Creating contacts, creating groups, and changing the view

Advanced features